Terms of service

This website, eyelunestore.com (the “Site”), is operated by Eyelune (“we”, “us” or “our”). By visiting the Site or buying from us, you agree to these Terms of Service. Please read them carefully. If you do not agree, please do not use the Site.

1. Eligibility
You must be at least 18 years old, or the age of majority in your state, to place an order. By placing an order, you confirm that you meet this requirement and that the information you give us is accurate and complete.

2. Products and Descriptions
We try to display our products, images and descriptions as accurately as possible. Colors may vary slightly depending on your screen. We reserve the right to correct errors, update information or change or discontinue products at any time without notice.

3. Pricing and Payment
All prices are in US dollars (USD). Prices and promotions may change at any time. Payment is due at the time of purchase. We accept the payment methods shown at checkout, and by submitting an order you confirm you are authorized to use the payment method. Payments are processed by secure third-party providers.

4. Orders and Acceptance
Placing an order is an offer to buy. It is accepted when we confirm it by email or ship it. We may refuse, limit or cancel any order for reasons including product availability, pricing errors, suspected fraud or unauthorized activity. If we cancel an order after payment, we will refund you in full.

5. Shipping and Delivery
We currently ship only within the United States. Shipping is free on every order. Delivery times and processing times are described in our Shipping Policy and are estimates, not guarantees. Risk of loss passes to you upon delivery to the carrier, except where our Shipping Policy provides a remedy for lost or damaged packages.

6. Returns and Refunds
Our 30-day money-back guarantee and return procedure are described in our Return & Refund Policy, which forms part of these Terms.

7. Product Use and Safety
Our eye massager is a personal relaxation product. It is not a medical device and is not intended to diagnose, treat, cure or prevent any medical condition. Please read the instructions before use and follow them carefully. Do not use the product if you have a medical condition affecting your eyes, are pregnant, have had recent eye surgery, use a pacemaker or other implanted medical device, or have any health concern, unless your doctor has approved it. Stop using it immediately if you feel pain, discomfort or irritation, and talk to a healthcare professional. Do not use it while driving, sleeping with it on for long periods, or near water, and keep it away from children.

8. Warranty Disclaimer
Except for the rights described in our Return & Refund Policy and any rights you have under applicable law, the Site and our products are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

9. Limitation of Liability
To the fullest extent permitted by law, Eyelune and its owners, employees and partners will not be liable for any indirect, incidental, special or consequential damages arising from your use of the Site or our products. Our total liability for any claim will not exceed the amount you paid for the product that gave rise to the claim. Some states do not allow certain limitations, so these may not apply to you.

10. Intellectual Property
All content on the Site, including text, images, graphics, logos and the Eyelune name, belongs to us or our licensors and is protected by applicable laws. You may not copy, reproduce, distribute or use it for commercial purposes without our written permission.

11. Acceptable Use
You agree not to use the Site for any unlawful purpose, to attempt to gain unauthorized access to the Site or its systems, to introduce viruses or harmful code, to interfere with other users, or to use bots or automated tools to scrape or place orders.

12. Third-Party Links and Services
The Site may contain links to third-party websites or services, such as payment providers and carriers. We do not control them and are not responsible for their content, policies or practices.

13. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use your personal information.

14. Indemnification
You agree to defend and hold harmless Eyelune and its owners and partners from claims, losses and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Site or our products.

15. Governing Law and Disputes
These Terms are governed by the laws of the State of [your state], without regard to conflict of law rules. Before bringing any claim, please contact us at martinivanov1070@gmail.com so we can try to resolve the issue informally. Any dispute not resolved informally will be handled in the state or federal courts located in [your state/county], and you consent to their jurisdiction.

16. Changes to These Terms
We may update these Terms at any time. The updated version will be posted on this page with a new effective date. Your continued use of the Site after changes means you accept the updated Terms.

17. Severability and Entire Agreement
If any part of these Terms is found unenforceable, the rest will remain in effect. These Terms, together with our Shipping, Return & Refund and Privacy Policies, are the entire agreement between you and us.

18. Contact Us
Questions about these Terms? Email us at martinivanov1070@gmail.com.

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